Shipping policy

All orders are shipped from Israel.

Processing time

Orders are usually prepared and shipped within 1–3 business days after payment is received.

I offer free standard shipping to Israel and the United States.

My standard international shipping service is EMS.

Estimated delivery times

  • Israel (EMS): approximately 2–7 business days
  • United States (EMS): approximately 8–17 business days

Please note that delivery times are estimates only and may vary due to customs clearance, local postal services, weather conditions, holidays, or other circumstances beyond my control.

Tracking details will be provided after dispatch.

If you prefer DHL Express, I can arrange it upon request for an additional shipping charge.

If you are located elsewhere, please feel free to contact me to discuss international shipping options.

Customs Duties and Import Taxes

For orders shipped to the United States, the buyer is responsible for paying all customs duties, import taxes, brokerage fees, VAT (if applicable), and any other charges imposed by U.S. Customs or other authorities.

These charges are not included in the purchase price.

Packaging

Each lamp is carefully packed by me to ensure safe international delivery.

Every order is protected using:

  • Double-box packaging (one box placed inside another)
  • Generous amounts of bubble wrap
  • Additional protective packing materials

I take great care to package every lamp securely to minimize the risk of damage during international transportation.

I want you to be completely satisfied with your purchase. Every stained glass lamp is handcrafted by me and carefully inspected before shipment.