Terms of service

Terms of Service

Effective Date: July 2026

Welcome to the official website of Anna Smilyanskaya Art Collection. By accessing this website or placing an order, you agree to these Terms of Service.

1. General

This website is owned and operated by Anna Smilyanskaya, an independent artist based in Haifa, Israel.

By using this website or purchasing any products, you agree to be bound by these Terms of Service and all applicable policies published on this website.

2. Products

Each stained glass artwork is individually handmade by me using my original designs and the Tiffany copper foil technique.

Because every piece is handcrafted, slight variations in glass texture, color, solder lines, and patterns are natural and make each artwork unique.

I make every effort to present my products as accurately as possible. However, colors may vary slightly depending on your monitor or mobile device settings.

3. Orders

I reserve the right to refuse or cancel an order in cases of suspected fraud, pricing errors, technical issues, or if a product becomes unavailable.

If I am unable to fulfill your order, you will receive a full refund.

4. Prices and Taxes

All prices are displayed in the currency applicable to your market.

Buyers are responsible for any customs duties, import taxes, VAT, brokerage fees, or other charges imposed by their country's customs authorities, unless otherwise stated.

5. Shipping

Shipping times provided on this website are estimates and may vary due to customs processing, carrier delays, holidays, or circumstances beyond my control.

Please refer to the Shipping Policy for complete shipping information.

6. Returns and Refunds

Returns and refunds are governed by the Refund Policy.

Please read the Refund Policy before placing your order.

7. Intellectual Property

All artwork, stained glass designs, photographs, product descriptions, logos, and all other content on this website are the intellectual property of Anna Smilyanskaya and are protected by international copyright laws.

No content may be copied, reproduced, distributed, published, modified, or used in any form without my prior written permission.

8. Limitation of Liability

To the fullest extent permitted by applicable law, I shall not be liable for any indirect, incidental, consequential, or special damages arising from the use of this website or the purchase or use of my products.

Nothing in these Terms of Service limits any consumer rights that cannot legally be excluded under applicable law.

9. Privacy

Your personal information is collected and processed in accordance with the Privacy Policy.

10. Governing Law

These Terms of Service are governed by the laws of the State of Israel, without affecting any mandatory consumer protection rights that may apply in the buyer's country of residence.